Request Support
Before completing this form below, please explore our extensive Video Tutorials & FAQ’s to see if your question has been answered there first. Thank you.
NOTE: If you do not receive a response within 48hrs please email support@collectiveminds.ca
Support Form
Collective Minds Technical Support
Hours of Operation: M-F 9am to 5pm PST
Live Chat: M-F 9am to 4:30pm PST
Holiday Closures: Christmas, Boxing Day, New Years Day, Family Day, Good Friday, Victoria Day, Canada Day, B.C. Day, Labour Day, Thanksgiving, Remembrance Day
Collective Minds Gaming Co. Ltd. warrants its product to be free from defects in materials and workmanship under normal use for a period of 90 days from the date of purchase, as evidenced by the purchase receipt. During the warranty period, Collective Minds Gaming Co. Ltd. will repair or replace the product if defective. If replaced, the replacement will be with a product of equal value. This warranty is limited to the original purchaser and is non transferable. Warranty is only applicable on items purchased from authorized re-sellers.